Smile

It is amazing what a smile and a sense of humor can do to overcome any shortcomings. I have been told that I am very good in areas that I believe I need improvement. So why do they say those things? An honest belief in one's self, armed with the knowledge of what needs to be done, and then the commitment to shoot for the moon, even if your goal is only as high as the clouds. As far as the smile and humor, you need those to keep yourself on track, break down tensions, and build relationships, which ultimately this is all about.