Business Success is built one person at a time. So is Business Failure.
The key to success vs. failure is to please more people than you annoy.
So, my challenge to you is what are you doing to make sure you do that?
Take a look at how your phone calls are handled, how walk-in customers are treated, how follow up is taken care of and how problems are resolved.
I'm sure you can find some way to make some improvements. Those improvements will make a difference, one at a time.
Do you need more encouragement? Click here and watch this short video.