Monday, February 8, 2010

It's Not All About the Fans


Over the past few months, I've had a few people ask me how to set up a Fan page on Facebook.

I've told them to figure it out themselves.

And I ask them why they want a Fan page on Facebook.

I also ask them what are they doing to generate money, to create new customers, to retain current customers, to set themselves apart from their competitors.

Why don't I tell them how to do it? Because if they are going to use Facebook as part of their marketing, they need to learn the basics of Facebook. It's not that hard.

But there is another reason.

A Fan page on Facebook means nothing to the survival of your business. It's too easy to be a fan. I get an invitation and I click yes. I never have to spend any money to be a fan. I, as a consumer have no investment in your Fan page.

If you want to create a Fan page on Facebook, go ahead and do it. But don't fool yourself into thinking that because you have 500 fans, that equals $5000 dollars, or whatever the dollar amount you think you can assign to a fan.

Sunday was Superbowl Sunday and for the 2nd time the Indianapolis Colts were in the big game.

Living in Indiana, everywhere you went, you saw Colts Football Fever. Royal Blue with horseshoes was the official color and logo worn by MILLIONS of Fans. I'm sure the same was true for fans of the New Orleans Saints.

But, no matter how enthused, how passionate, how crazy the fans are, it's up to the players to win or lose. It's how you react to surprises, how quickly you respond to things going wrong, and taking advantage of opportunities when they open up.

That's why both the Colts and Saints made it to the Superbowl in 2010. It wasn't the fans, it was the team. And in the final game between the two, the same was true.

Make sure your team is the best they can be, and then you'll generate fans, the real kind that keep you in business.

And if you want a Facebook Fan page, Click here for a few tips.

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